Frequently asked questions
Who is this service for?
This service is for business and technology teams with a defined operating problem or investment decision. Use the deliverables on this page to assess fit. We will review your goal and dependencies before recommending an engagement.
What will our team receive?
The deliverables on this page describe the intended outputs. Your proposal confirms the included work, acceptance criteria, responsibilities, and handover. An initial enquiry does not commit you to an assessment or implementation.
What information or access do you need?
Start with a brief description of your goal, current process, and main systems. Please do not send confidential data in the enquiry form. We agree on any documents, system access, and authorized reviewers needed before delivery.
How are price and delivery time determined?
We confirm the fee and delivery schedule after reviewing your goals, systems, dependencies, and agreed deliverables. Any assumptions, third-party costs, and exclusions are identified in the proposal.
Does the engagement include implementation?
Implementation is included only when it is part of the agreed scope. Assessments, design, engineering, and ongoing support can have separate deliverables and acceptance criteria. The proposal makes those boundaries clear.
What happens after we enquire?
WTA reviews your enquiry and typically replies within one business day to discuss fit, scope, and the next step. Work starts only after the relevant scope, responsibilities, and commercial terms are agreed.
What is Agent Builder using Jev?
It is WTA’s service for building coordinated agent workflows around an agreed business process. Jev supplies structured decisions; Microsoft Agent Framework coordinates agents and code that perform the work. The engagement defines integrations, controls, evaluation, and operational ownership.
Is Jev a text-generating LLM?
Jev is TypeSafe AI’s decision model. It returns structured choices, scores, and probability judgments. Other models or specialist agents can generate text and execute permitted tools. A confidence signal does not guarantee correctness, so decisions are evaluated and checked before consequential actions.
How does Jev connect to Microsoft Agent Framework?
We build a custom API integration that calls Jev and validates its response. Workflow code routes work to the permitted executor or human review. Jev is accessed through an external TypeSafe AI API; deployment, data handling, and access requirements are reviewed for your engagement.
Can humans approve actions and handle exceptions?
Yes. We define approval gates, reviewers, evidence, and escalation routes. Important writes are checked before execution. Where recovery is required, we configure checkpoint storage, bounded retries, and idempotent writes, then test interruption and failure scenarios.
What will we receive, and how is success measured?
The agreed scope covers a workflow design, agent and decision contracts, working integrations, evaluation results, and an operating runbook. Pilot measures can include completion quality, exception rates, review effort, latency, and cost per completed task. Wider rollout follows the evidence rather than a promised savings percentage.
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