AI Driven Dealer Operations

BYD Partner Portal — AI-Native Dealer Operations Platform
Project Name
BYD Partner Portal
Industries
Manufacturing & Smart Industrial / Automotive EV
Timeline
2025
Deliverables
Product Engineering, Platform Modernization, Business Systems Integration, Experience Design

The client

BYD worked with WTA on a dealer portal for vehicle records, warranty, inventory, and service management. The project connected data across dealer workflows to support the coordination of daily operations.

Challenges

Dealer teams relied on separate systems for vehicle records, warranty, inventory, and service operations. The project brought SAP, Salesforce, Amazon S3, and fleet information together to help users review vehicle details, coordinate activities, and work from a shared operational view.

Connecting teams through simpler workflows.

How we made it Happen

WTA built a partner portal linking vehicle records with SAP, Salesforce, Amazon S3, and fleet data. The platform brings warranty, inventory, service, and demand planning into one workspace for all teams coordinating daily dealer operations.
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Link

Vehicle data linked across dealer stock, service, warranty, and partner review tasks

View

Information from business systems in one workspace to support daily dealer reviews

Plan

Demand planning insights presented with vehicle inventory and fleet records for review

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