BYD Partner Portal — AI-Native Dealer Operations Platform

Project Name

BYD Partner Portal

Industries

Manufacturing & Smart Industrial / Automotive EV

Timeline

2025

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Deliverables

AI-Native Product Engineering, Platform Modernization, ERP Integration, Experience Design

The client

BYD, the world's largest EV manufacturer by sales, partnered with WTA to build a unified Partner Portal for VIN management, warranty, inventory, service, and supply chain operations across global markets.

Challenges

BYD's partner ecosystem relied on disconnected systems for VIN management, warranty, inventory, and service operations. WTA unified SAP, Salesforce, Amazon S3, and fleet data into one scalable platform with real time visibility, AI powered demand planning, and seamless dealer operations.

$5.1M+ revenue unlocked through optimization.

How we made it Happen

WTA built a VIN first Partner Portal that unifies SAP, Salesforce, Amazon S3, fleet health, warranty, inventory, and AI powered demand planning. Dealers can manage vehicles, services, inventory, and warranty claims from one connected platform.

500+

Global dealer and distribution partners onboarded across 70+ markets via unified portal

70%

Reduction in partner onboarding time through VIN-centric workflows and AI demand planning

$125K

Potential annual carrying cost reduction identified by ML-powered AI Demand Planning module

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